Privacy Policy

This Privacy Policy explains how HaloGrow collects, uses, stores, and shares your personal information when you visit our website, purchase products, contact support, or otherwise interact with our services.

Please read this Privacy Policy carefully. By using our website, you acknowledge that your information may be processed as described below.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of the website, and from selected third parties such as payment processors, analytics providers, and fulfillment partners.

• Information you provide when placing an order or contacting us.
• Information collected automatically through cookies and similar technologies.
• Information related to transactions, support requests, and account activity.

2. How We Use Your Information

We use your personal information to operate our business and deliver our services, including to:

1. Process and fulfill orders.
2. Provide customer support and respond to requests.
3. Improve website performance and user experience.
4. Detect, investigate, and prevent fraud or misuse.
5. Send service messages and, where permitted, promotional communications.
6. Comply with legal obligations and enforce our policies.

3. Cookies and Tracking Technologies

We may use cookies, pixels, local storage, and similar technologies to remember preferences, measure website usage, improve performance, and support marketing activities.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Sharing of Information

We may share information with trusted service providers where necessary to operate our business, such as:

• Payment processors
• Shipping and fulfillment providers
• Customer support and CRM systems
• Analytics and performance providers
• Marketing and advertising partners, where applicable

We may also disclose information where required by law, to protect our rights, prevent fraud, or in connection with a merger, acquisition, or asset transfer.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to satisfy legal, accounting, tax, dispute resolution, and reporting requirements.

7. Your Rights

Depending on your location, you may have rights such as:

• The right to access your personal information.
• The right to correct inaccurate information.
• The right to request deletion of your information.
• The right to object to or restrict certain processing.
• The right to withdraw consent where processing relies on consent.
• The right to data portability, where applicable.

8. Security

We use commercially reasonable technical and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party services.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

Last updated: January 1, 2026